What Information We Hold and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal through one of these wallets,
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a transaction record is created and linked to your account. We also collect device and session data — the type of phone or browser you use, your IP address, and how you navigate the platform — so we can keep your account secure and make the
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mobile experience work smoothly across sessions. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain your account data for as long
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as your account is active and for a period after closure as required by applicable law. If you are accessing dg999 from Bangladesh, your use of the platform and the data we hold is subject to your local law and the eligibility rules of your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.